You should contact the dealer who sold you … WAKE UP FULLY CHARGED The Beautyrest Recharge® collection of mattresses incorporates the very latest in mattress technologies. To receive service under the terms of this warranty contact your original Simmons® dealer. Damages arose from abnormal household usage or induced by natural / artificial light exposure is excluded from our warranty service. Simmons open coil mattresses (BackCare Kids 1, Maxipedic and Doctor Hard) carry a 7-year limited warranty period. LIMITED WARRANTY COVERAGE. Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. The first two years (for the 10- or 7-year warranties) are covered completely, but in the following years, repairs or replacements will have some cost. Address * Street Address Address Line 2 City State / Province / Region ZIP / Postal Code. Mattress size that is within the tolerance level of ±2cm in width and length. The Simmons mattress warranty is prorated. Use a protector pad on your mattress at all times to protect the condition of your mattress and preserve your warranty rights. Warranty Code on Law Label Total Limited Warranty Period for No Charge Except … Warranties may range from 5 years to a full lifetime warranty. To file a warranty claim on your Simmons mattress, you need to have a copy of your original receipt and the law label for your mattress. There is a law tag on both the mattress and box spring. Mattress Warranty Overview. The only acceptable spot cleaning method is to apply baking soda to the soiled area, let stand about 15 minutes, vacuum, and repeat as needed. Simmons pocketed coil mattress, boxspring and foundation box carry a 10 year limited warranty period. Claim Procedure. Subscribe for sales, news, and the occasional fun-zzzs! If you need to move your mattress, carton or bag it and carry it on its side to avoid damage. Military, Healthcare, & First Responder Discounts, Period for No Charge Except Transportation. In the event of a change of address, in order to continue to enjoy Simmons warranty coverage, the original purchaser MUST update his/her new address with Simmons via phone, email or snail mail. Please ensure that satin trade labels and/or law labels are intact to identify the bedding and validate the warranty. A file can be claimed directly on their website. All Simmons ® and Beautyrest ® mattresses, regular foundations, and adjustable foundations are protected by a limited warranty, regardless of production date. Serta and Simmons —both of which are owned by the National Bedding Company—also offer long warranties ranging anywhere from 3 to 30 years and include no charge for replacements within the first 10 or so years of ownership. Mattresses topper. What’s next? One of the most common problems with a mattress is sagging. These labels serve as a means of identification to establish your warranty rights. The duration of any applicable implied warranties, including but not limited to the implied warranties of merchantability and fitness, shall not exceed the term of this limited warranty. Warranty; Where to find my Simmons ? Simmons logo with a closed eye in place of the o. Mattresses. In order for Simmons to honor your warranty, you must use the proper foundation and follow the mattress care guidelines outlined in your warranty. For the first 2 years upon the date of delivery, Simmons will at its option, replace or repair a Simmons mattress, boxspring or foundation box, due to manufacturing defects, at no charge (excluding transportation charge). There will be an inspection fee. ⭐Total Score for the Simmons Hybrid Mattress: 7.9/10⭐ Simmons Hybrid Performance Breakdown Pros. We will honour ONLY ONE delivery address.This warranty is ONLY valid with the original purchaser from Simmons (SEA) Private Limited, Simmons Gallery, Simmons Studio, Authorised Dealers or selected concessionaires. Model name label and law label must be provided to identify the bedding and validate this warranty. The limited warranty applies only to manufacturing defects only. From $224 ⭐ best seller ⭐ Medium Mattress. The most common range is between 10 and 20 years. The use of a mattress protector is suggested to help prevent accidents, spills or just to keep your mattress clean. To find out more about what is covered and what isn't under the warranty, contact their customer service center for more information. Bending, standing or jumping on the mattress. The limited warranty covers manufacturing defects in your Simmons® mattress or foundation … I have filed complaints with BBB but they don't care. Replacement of the mattress or foundation does not extend its limited warranty or begin a new limited warranty period. 10-year warranty is available on steel structures of your furniture, whilst 5-year warranty is available on foam, plastic parts, woodwork or unlikely manufacturing defects. Tel. Bent perimeter border rods in the mattress in innerspring models or grid wires in the foundation damaged by misuse including, but not limited to, moving or bending the sleep set, Mattresses or foundations displaying staining or soiling that reasonably indicates the presence of potentially dangerous bodily fluids, blood borne pathogens or other substances that could cause injury or disease, Products used in a non-residential, commercial or institutional setting, Bedding sold “as is” or “floor model/sample,” or bedding purchased from second hand parties or non retail establishments, Any accessory products, including but not limited to, adjustable or motion foundations (see owner’s manual for details on warranty coverage), sleep tracking systems, or pillows, Claims on products located outside the United States, Puerto Rico or U.S. Virgin Islands, Any transportation, inspection or removal expenses, except in California. Using the handles to carry the mattress may tear the fabric. These mattresses were made so you do not have to flip your mattress. Mattress warranties are pretty limited in what they cover. DO NOT SMOKE IN BED OR USE OPEN FLAMES (e.g. OK. Bedding accessories / Mattresses topper. Mattress, boxspring or foundation box that is soiled, burnt or has received obvious abuse or improper care (please refer to the care instruction), such as mattress with inadequate support from a weak, mismatching size boxspring or an improper bed frame, namely nest type and wooden rail type. Press the space key then arrow keys to make a selection. Handles are provided to assist in positioning the mattress on the foundation. This warranty gives you specific rights, you may have other rights which vary from state to state. However, there are some commonalities between many of the popular brands. If the mattress cover is removed, the mattress warranty is void. Mattress or foundation damaged by misuse or abuse, Mattresses used with an inadequate foundation and/or support system, Bed height & mattress weight preferences\Normal body impression(s) as indicated by the warranty code (see chart). Although your new mattress meets the requirements of the Federal Flammability Standard, 16 CFR 1633, when it is used alone or with the foundation(s) specified on the 16 CFR 1633 law tag attached to your mattress, it is not fire-proof. View All Products Sleep Performance, the New Performance Join our … Country. (This warranty does not apply to and excludes): Note: Do not fold, stand or jump on product as damage can occur. MENU. Durability You can rest easy knowing that all Beautyrest® mattresses come with the Simmons guarantee on comfort and durability. We reserve the right to refuse service and void the warranty if the mattress or foundation is in an unsanitary condition, if the mattress or foundation has evidence of damage from liquid penetration or use of cleaning fluids, or whenever the product failure is caused by factors other than defective workmanship or materials. Your mattress is designed and manufactured to provide you with high quality sleep for many years into the future. Simmons®reserves the right to refuse service and void the warranty if the mattress or foundation is in an unsanitary condition, if the mattress or foundation has evidence of damage from liquid penetration or use of cleaning fluids, or whenever the product failure could be caused by factors other than defective workmanship or materials. You get a 10-year limited warranty with the purchase of your Simmons foam bed. Wooden/Platform Frames: For any full size or larger frame that does not have a metal center support, you must use at least five (5) 1” x 4” hardwood or metal slats and add leg supports that extend to the floor below the center of the three (3) center slats. For the first 2 years upon the date of delivery, any replacement or repair of Simmons mattress, will be calculated by the total number of years owned multiplied by 1/7th of the prevailing list price, plus transportation charge. The warranty coverage runs from the original date of purchase. Using the mattress with a support system that includes a foundation (“box spring”): Use a new foundation, or a supportive, rigid, non-yielding foundation; your old foundation may not provide enough support for new products.Metal Frames: For any full size or larger metal frame beneath your foundation, use a frame that provides rigid center support with leg(s) that extends to the floor, as well as support for the head, foot, and sides. If the Beautyrest® or Simmons ® product you purchased is discontinued at the time of replacement, a current model of comparable quality and value will be selected. This warranty also covers faults in materials or manufacturing defects in the removable fabric cover available on select models. Name * First Last. If your Simmons® mattress, foundation or removable fabric cover (available on select models) fails due to a manufacturing defect, the exclusive remedy under this warranty will be repair or replacement of the defective product in the U.S., Puerto Rico or U.S. Virgin Islands. (Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.) Rotating your mattress helps even out wear. Purchase Date * Is this your first Simmons Purchase. e-Warranty Registration Welcome to Simmons E-warranty registration. Warning: Not following the below guidelines for supporting your new mattress may result in damage that will void your warranty. If you remove white law tag from product, please retain the original for your records. Normal Body impressions of 38mm (1.5 inch) or less. ; The edge support score is … After the first 2 years upon the date of delivery, cost of any replacement or repair of Simmons mattress, boxspring or foundation box, will be calculated by the total number of years owned multiplied by 1/10th of the prevailing list price, plus transportation charge. Yes; No; If this is a replacement, are you replacing? Do not remove or discard the white law labels or the model name label. If you purchased a Simmons®mattress and use it with a foundation and frame that provide proper support, this warranty covers manufacturing defects in your Simmons®mattress or foundation. The use of any platform that lacks support as outlined above may result in damage to your mattress that will void your warranty. Handles. Please retain your purchase receipt to verify date of purchase. Do I need to flip or rotate my mattress? In addition, sheets, blankets and other bedding can ignite and burn rapidly when exposed to open flames. Prequalify & pay over time with Affirm > Simmons logo with a closed eye in place of the o. Dissatisfaction with the mattress including, but not limited to: Heat / Back Aches/ Rashes. No expressed or implied warranties are extended to persons who purchase the product from anyone other than the manufacturer or its authorized dealers, and all warranties to such persons, including the implied warranties of merchantability and fitness, are hereby excluded. Since there isn’t a thick layer of foam over the innerspring coils, air can circulate more easily so the mattress stays cool. Prequalify & pay over time with Affirm >. with a platform bed): Support systems with slats spaced LESS than 2” apart must include a head-to-foot lengthwise center support with at least one centrally-located leg that extends to the floor, Support systems with slats spaced MORE than 2” apart must include a solid wooden, plastic, or similarly rigid surface between the mattress and slats to bridge the spaces, and a head-to-foot lengthwise center support with at least one centrally-located leg that extends to the floor. If you store the mattress, it must be laid flat to avoid shifting of the comfort layers. The use of a mattress protector is suggested to help prevent accidents, spills or just to keep your mattress clean. Your Simmons® mattress used with proper support is protected by a limited manufacturer’s warranty if purchased from an authorized retailer. Improving sleep quality, providing well-being and comfort is what has been driving Simmons for more than 80 years. From $314 Compare & Shop. It covers manufacturing defects and faults in the material. Simmons South Africa (PTY) Ltd PO Box 2142 Stanger 4450 KwaZulu Natal South Africa +27 32 437 5700. simmonssales@iafrica.com Every mattress company has some small differences int heir warranty, so it is always best to look into a brand’s warranty section of their site. DO NOT remove the mattress cover, even if it has a zipper. The French brand works with traditional methods, in its workshops in France at Saint-Amand-Les-Eaux and Bar sur Aube. Do not use cleaning fluids or any type of fabric protection application on your mattress; it may damage some of the materials. Air the product out as much as possible. Over time with Affirm > Simmons logo with a mattress warranty is extended only to manufacturing defects faults... Should give consumers as much comfort as the mattresses themselves France at Saint-Amand-Les-Eaux and Bar sur.... 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